We charge a flat rate of £5.00 including VAT for all UK mainland
We will aim to have your goods delivery within 5 working days of placing your order. If you require your order sooner this can be arranged for an additional charge.
Yes you can, we are open Monday to Friday 8.30am to 4.30pm
By Phone –You can call our customer service team on 01531 635 678. We are open Monday to Friday 8.30am – 4.30pm.
E-mail – Please email us at email@example.com and we will endeavour to reply to your enquiry as quickly as possible.
By Post:- You can write to us at the address below:
The Helping Hand Company
Bromyard Road, Ledbury
You can contact us for your tracking number by calling our office on 01531 635678 or email firstname.lastname@example.org.
Please contact us for a delivery quote by calling our office on 01531 635678 or email us email@example.com.
All of our Reacher’s come with a Lifetime Guarantee. We will need you to return it to us to inspect. We will endeavour to repair it for you as we know these are long standing friends. Notwithstanding reasonable wear and tear, if it is not possible to repair, we will sadly dispose of responsibly and send you a new trusted Helping Hand free of charge.
Please see our Returns policy here – https://www.hhadlessentials.co.uk/returns-and-refunds/
Please ensure you are entering the promotion code correctly and that the promotional code has not expired. If you are still experiencing problems then please email firstname.lastname@example.org
You can register for a trade account. Please contact us to find out more. email@example.com or call us on 01531 635678
You can qualify to buy mobility products VAT-free if you are chronically sick or disabled. Goods purchased must be for your own personal, non-business use. You have a condition that the medical profession treats as a chronic sickness, such as diabetes.
You will need to fill out a VAT exemption form. You can either request this by post by phoning us on 01531 635678 or by downloading it here. https://www.hhadlessentials.co.uk/download/hmrc-vat-exemption-form/
You can use PayPal or your debit/credit card through PayPal without a PayPal Account.
Yes, we do.
Please contact firstname.lastname@example.org or call us on 01531 635678
Oh dear, if we’ve not answered your question, please do give us a call on 01531 635678 or email us email@example.com
You will have 28 days from the day you purchased your product.