25. Where can I buy your products in New Zealand?

We have an authorised supplier Cubro who will be able to help you. https://cubro.co.nz

24. Where can I buy your products in France?

You can contact our authorised supplier Identities who will be happy to help you. http://www.identites-vpc.com

23. Where can I buy your products in Australia?

We have Retailers in Australia that can supply our products. If they’re any problems then please contact us direct. shop@helpinghand.co.uk Active Mobility (Southern Australia) – https://www.activemobility.com.au Crescent Healthcare (Victoria) – http://www.crescenthealthcare.com.au Unicare…

22. Where can I buy your products in the USA?

Please contact Kareco International https://www.kareconj.com/ 299 Route 22 East, Green Brook NJ 08812 Tel: 732-752-9292 Fax: 732-752-9636 Business Hours Mon-Fri / 9-5 PM (E.S.T.)

21.How long do I have to return something I don’t want?

You will have 28 days from the day you purchased your product.

20. I can’t find the answer to my question – what should I do?

Oh dear, if we’ve not answered your question, please do give us a call on 01531 635678 or email us sales@helpinghand.co.uk

19. How do I change an order I’ve placed?

Please contact sales@helpinghand.co.uk or call us on 01531 635678

18. Do you take postal orders as payment?

Yes, we do.

17. How can I pay for my order?

You can use PayPal or your debit/credit card through PayPal without a PayPal Account.

16. How do I claim VAT exemption?

You will need to fill out a VAT exemption form. You can either request this by post by phoning us on 01531 635678 or by downloading it here. https://www.hhadlessentials.co.uk/download/hmrc-vat-exemption-form/ Please watch our…